Privacy Policy

At Sage & Willow, we respect our guests and understand that you are concerned about privacy. Therefore, Sage & Willow, LLC and/or its subsidiary and affiliated entities (collectively, “Sage & Willow”) have posted this Privacy Policy (the “Policy”) to let you know what kind of information we collect, how it is handled, and with whom it may be shared.

This Policy may change as we continue to develop websites, mobile applications and online services or programs (collectively “websites”), so we encourage you to refer to this Policy on an ongoing basis, so that you understand our current Policy.

If you have any questions or concerns, please don't hesitate to contact us at [email protected].

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SECTION 1 – WHAT INFORMATION WE COLLECT AND HOW WE USE IT

We collect various types of information depending on how you use our websites, such as:

• When you purchase something or make a donation from one of our websites, we collect certain personal information, such as your name, address, phone number, and email address, in order to process your purchase.       
• When you send us a message, we collect your email address so that we can respond to you.
• When you create an account with us, we collect personal information such as your name, address, and email address in order to expedite any future purchases.
• When you register and/or participate in any event, program, contest, surveys or other promotion that we may offer from time to time (collectively, “Promotions”), we may collect certain contact information from you.
• When you begin or complete the application process for employment by Sage & Willow, LLC, we collect personal information such as your name, address, and phone number in order to process your application.
• When you access or use Sage & Willow pages or accounts on any third-party social media platforms such as Facebook, Twitter, Pinterest or Instagram (“Social Media Pages”);
• When you comment on our blog or sign up to receive news and special offers from us, we may use your email address in order to communicate with you about products, services, or events we think may be of interest to you (as permitted by law). 
• When you browse our websites, we may also collect certain “non-personal information,” which by itself, cannot be used to identify or contact you. This includes demographic information (such as your age, gender, income, education, zip code, etc.), technical information (such as your computer’s internet protocol (IP) address, device screen resolution, device type, operating system, mouse movements, location and clicks, keypresses and the type of browser you are using), and information you provide us while using our websites (such as the terms you enter in the search function of our websites). This information helps us evaluate consumer trends and usage related to our websites, and allows us to improve our website content and offerings accordingly.
• In addition to the above-described information, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and information about the way you use our mobile applications. 

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or not prohibited by law.

SECTION 2 – YOUR CONSENT

In many circumstances, we will not collect or process your personal information without your consent.  We will ask for your express consent where required or where we find it appropriate. If you choose not to consent, please do not use our website, products, or services, and do not provide us with any personal information.  You may withdraw your consent at any time by emailing us at [email protected] or mailing us at: Sage & Willow 3504 Battlefield Cv. Corinth, MS 38834.

 

 

SECTION 3 – HOW WE SHARE YOUR INFORMATION

We may disclose the information we collect as described below.  By accessing and using our websites and services, you consent to our sharing practices, as described in this Policy

Third-party Service Providers

We engage third-party service providers to perform a variety of services and functions on our behalf, such as customer support, administering our promotions, marketing or promotional assistance, data analytics, online advertising, technology services and platforms, processing payments and other services.

Affiliated Parties

We may share your personal information within the family of Sage & Willow companies, including our subsidiary and affiliated companies, licensees and joint venture partners (collectively, our "Affiliates") to provide and improve our products and services, and so that they and we can offer you products and services that may be of interest to you.

Business Partners

We may share information with third parties with whom we have business relationships, such as our co-promotional partners, advertisers, ad networks, and data marketing services, for purposes such as offering products and services that may interest you.

Sweepstakes, Contests & Promotions  

When you register or enter a promotion, sweepstakes, or contest through our Websites, we may share the information you provide for such purposes with authorized third-party service providers (as described above), participating sponsors, and advertising partners.  Further, by entering any promotion, you are agreeing to the official rules that govern that promotion, which may require you to take certain actions, including, except where prohibited by law, allowing Sage & Willow and/or the sponsor(s) of the promotion to use and publicly release your name, voice, and/or likeness in advertising or marketing associated with the promotion.  Please review the relevant promotion, sweepstakes, or contest rules for more information.

Online Advertising

We work with certain third parties for advertising or promotional purposes, including to: conduct special events; serve advertisements across the Internet; track and categorize your activity and interests over time on our websites and mobile applications, and on third-party websites and mobile applications; and to identify the different devices you use to access websites and mobile applications.  We may share your information with these third parties as described in this Policy, and these third parties may collect information from you independently as described in their privacy policies. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.  

Aggregate Information

We may aggregate and/or de-identify information such that it is not linked to you or your device.  This aggregate information does not include your personal information.  This Policy does not limit our ability to disclose aggregated or de-identified information that is not linked to you.  We may use and disclose such information to our partners, advertisers, and any other third parties in our discretion.

Business Transfer

In the event we go through a business transition such as a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, or a diligence process in connection with a potential business transaction, the information we collect and maintain may be disclosed, sold, or transferred as part of that transaction.  If such transfer is subject to additional restrictions under applicable laws, we will comply with such restrictions.

Other Disclosures

Additionally, we may disclose your personal information and other related information in response to subpoenas, court orders, or other lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also collect and share personal information in order to investigate or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or as otherwise required by law or by government and regulatory authorities.

Links and Social Network Posting Tools

Our websites may provide links to other third-party websites that are outside our control and not covered by this policy. For example, our websites provide social network posting and sharing buttons that allow you to post links to our content on your social network pages. When you click on these buttons or other links on our websites, the third party operating the linked site may be collecting information about your browser, device, and online activity through its own tracking technologies and subject to its own separate privacy policy, which may differ from ours. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Information You Post to Our Websites

Keep in mind that any information that you choose to post to our websites, including product reviews and blog comments, can be seen, collected, and used by anyone who visits our websites. We are not responsible for unauthorized third-party uses of such information.

SECTION 4 – HOW WE PROTECT YOUR PERSONAL INFORMATION

We take reasonable physical, technical, and organizational measures to protect the personal information collected on our websites. Of course, no method of transmission over the Internet or electronic storage is 100% secure. As we deem appropriate, we use security measures consistent with industry standards. However, we cannot guarantee the security of our databases, nor can we guarantee that information you provide us won’t be intercepted during transmission over the Internet.

SECTION 5 – COOKIES AND SIMILAR TECHNOLOGIES

When you visit or interact with our websites, we or our third-party providers may use cookies, web beacons, and other tracking technologies in order to operate our websites and services, to improve our performance, or to give you extra functionalities, all with the goal of providing a better experience for you.

Third parties that have content embedded on our website (such as buttons, widgets, and other embedded features or content) may set cookies on your browser or obtain information about the fact that you visited our websites from a certain IP address. Our third-party providers may also collect personal information as described in the section above. We do not authorize third parties to collect any other personal information from our websites unless you provide it to them directly.

What Are Cookies and How to Disable Them

A “cookie” is a small piece of information send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. It holds information a site may need to interact with you and personalize your experience. Our websites use both session cookies and persistent cookies.

Session cookies enable you to move from page to page and to use features on our websites while your browser remains open. For example, session cookies allow you to add products to your shopping cart and carry the contents of your cart to checkout.

Persistent cookies last from visit to visit. For example, persistent cookies may be used to recognize you as a previous user to provide a more personalized experience. They are stored in your computer, device, or browser until you choose to delete them.

The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. However, if you do so, some functionality of this website may be lost. Please visit www.allaboutcookies.org for more information about cookies and how to disable them.

Do Not Track

Our websites currently do not respond to Do Not Track signals in browsers. 

SECTION 6 – CHILDREN’S PRIVACY

It is our policy not to knowingly collect personal information from individuals under the age of 13. If you are a parent/guardian and you suspect that your child may have submitted personal information to us, please send us an email. If we become aware that a child under 13 has provided us with personal information, we will strive to delete such information from our files as soon as possible.

If you are under 18 years of age and live in California, you have the right to request removal of content posted by you on our websites. Upon receipt of a fully completed removal request, we will use commercially reasonable efforts to remove content posted by you from our websites. Any such request does not ensure complete or comprehensive removal of your posted content. For example, your posted content may continue to appear on our websites if it has been reposted by others. Additionally, while we may remove the content you posted from our websites, it may continue to be stored on our servers (although it will not be visible to other users of our websites). You must complete the removal request form accurately and in its entirety in order for the request to be processed.

How to Provide a California Minor Removal Request

If you are a user under the age of 18 and reside in California, and you wish for your published content to be removed from our websites, please provide our Agent listed below with the following information in a written notice:

1. Confirmation that you are currently a legal resident of the state of California;
2. Confirmation that you are under the age of 18 by providing your birthday;
3. A description of the exact content that you are seeking to have removed (please provide a URL if possible);
4. Your full name; and
5. Your email address.

Our designated Agent for California Minor Removal Requests can be reached as follows:

Service Provider:  Sage & Willow

Name of Agent of Request: Privacy Director

By mail: Sage & Willow 3504 Battlefield Cv. Corinth, MS 38834

By email: [email protected] (please add “California Minor Removal Request” to the subject line)

SECTION 7 – ADDITIONAL PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, California law requires us to provide you with some additional information regarding the “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)) we collect from and about you, and your rights with respect to your personal information.  You can find this additional information in our California Privacy Notice below.

SECTION 8 – CHANGES TO THIS POLICY

We reserve the right to modify this Policy at any time, so please review it frequently. This Policy was last updated March 23, 2022.

If our business undergoes a fundamental change such as, for example, a sale, merger, or transfer of all or a portion of our business or assets, we may disclose your personal information to the other parties in the transaction so that we may continue to provide products and services to you.

SECTION 9 – ACCESS AND CORRECTIONS

You may contact us at any time at [email protected] to (1) see what personal information we have about you, if any, (2) change or correct any personal information we have about you, 3) have us delete any personal information we have about you, or 4) express any complaints or concerns you have about our use of your personal information. It is not technologically possible to change or delete each and every instance of the information we hold on you from our systems, and data may remain in non-erasable or aggregate form. We may retain data for a period in our backup or temporary systems. We may also retain some information for longer periods as required by law, contract, or auditing requirements.

 

SECTION 10 – QUESTIONS AND CONTACT INFORMATION

We welcome your feedback and questions about this Policy. If for any reason you wish to contact us, please send us an email at [email protected].

Any complaints will be resolved internally in accordance with our complaints procedures. If you live in the European Union, European Economic Area, or Switzerland and efforts to resolve the matter internally are unsatisfactory, the complaint may be submitted to the American Arbitration Association (http://www.adr.org), which has been selected as the independent recourse mechanism to resolve complaints and disputes relating to treatment of data originating in the European Union, European Economic Area, or Switzerland under this Policy. Under certain conditions, you may be entitled to invoke binding arbitration through the Privacy Shield Panel when other dispute resolution procedures have been exhausted. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

California Privacy Notice

This Privacy Notice for California residents supplements the Sage & Willow Privacy Policy, and applies to website visitors, app users, and customers in California. This Notice gives California residents additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018 (“CCPA”), and also provides California residents with specific privacy rights.

California Information & Deletion Rights

If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information, the business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share/disclose personal information;
• Provide access to and/or a copy of certain personal information we hold about you;
• Delete certain personal information we have about you; and
• Provide you with information about the financial incentives that we offer to you, if any.

Please note that certain information may be exempt from such requests under California law.  For example, we need certain information in order to provide the Services to you.

Verification: We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, e-mail address, and physical address.

You are also permitted to designate an authorized agent to submit certain requests on your behalf.  In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.  We may also follow up with you to verify your identity before processing the authorized agent’s request.

If you would like further information regarding your legal rights under California law or would like to exercise any of them, please contact us in writing. 

California Information & Deletion Requests

If you prefer, you may contact us at the following phone number to make your request:

Phone Number:  561-465-6674

Notice of Right to Opt-Out of Sale of Personal Information

California residents may opt out of the “sale” of their personal information.  Under the CCPA, “sale” is broadly defined to mean the sharing of personal information with third parties who are not acting as our service providers or who are otherwise not restricted from using data only on our behalf or pursuant to an applicable CCPA exception. In some circumstances, we may share certain of your information with third parties to provide you with offers, promotions, and opportunities that may be of interest to you, which may be considered a “sale” under the CCPA.

Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your access, deletion or sale opt out rights.

California Shine the Light Requests

If a company shares “personal information” (as defined in California’s “Shine the Light” law, Civil Code § 1798.83) with third parties for their direct marketing purposes (e.g., to send offers and information that may be of interest to you), California law requires either providing a mechanism by which consumers can obtain more information about such sharing over the prior calendar year, or providing a mechanism by which consumers can opt out of such sharing.  As discussed above, we provide an opt out for this sharing.  If you are a California resident and would like to opt out of sharing pursuant to this law, please contact us.